Thank you for shopping at Sassafras!
Our goal is to make sure our customers are completely satisfied with their purchase. If you are not completely satisfied, we are here to help! Returns must be made within 10 days from the time you pay for/receive your item(s). STORE CREDIT ONLY OR EXCHANGE (if item is still available) Original shipping fees are NOT refundable & return shipping is the responsibility of the customer. NO returns on jewelry, sale merchandise, or holiday items. NO refunds on preorder items. We personally inspect each item at Sassafras but realize that sometimes things may slip past us. If so, damages to items must be reported immediately. Items must be unworn, unwashed, and have the original tag in place. Include original receipt/ proof of purchase with return item(s). Sassafras is NOT responsible for lost packages or tampered packages. Once we receive your item(s) we will inspect it and notify you the status of your credit and/or exchange.
Please mail all returns to:
PO Box 3312
Brookhaven, MS 39603